Administration

What is a career in administration in health and social care?

Administration is all about ensuring the smooth and efficient running of vital services that support patients, families and care providers. Administrators work to co-ordinate appointments, maintain accurate records, and ensure that resources are allocated where they are most needed. This can include tasks such as managing patient and staff records, scheduling appointments and rotas and assisting patients and families with inquiries. They are an essential part of services, helping create an environment where healthcare and support services work effectively.

What types of roles can be found in this area?

Assistant Administrator
Administrator
Senior Administrator
Ward Clerk
Medical Secretary
Receptionist
Personal and Executive Assistants
Co-ordinator

Entry routes and pay

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Apprenticeships

Experience

Qualifications

Pay

There are apprenticeship opportunities across Cambridgeshire and Peterborough where you may be able to join as an apprentice administrator. For more information about apprenticeships please click here.

Some roles may require relevant administration experience. The type and level of experience will be specified in individual job listings.

For roles in administration, it is usually a requirement to have an A-C or 4-9 in Maths and English GCSEs (or equivalent). For some roles, there is a requirement to have a specific business administration qualification. If you do not have these qualifications, there may be an opportunity for you to undertake this as part of your progression.

Depending on the type of role and environment will depend on the pay. You may start on an apprentice wage which varies from organisation to organisation, or from national minimum wage (£23,615) and could earn up to £36,483 depending on the responsibility of the role.

Where can you work?

Working in administration offers a range of environments you can work in. Options for flexible working will vary depending on the setting. For example, in a doctor’s practice you may be required to be at your workplace for your working hours whereas, in the community you may be able to work a hybrid work pattern, which means some time in an office and some at home. These could include: