Information and Communication Technology

Learn more about information and communication technology below…

What is a career in information and communication technology (ICT) in health and social care?

ICT staff have a key role in helping run the systems used by (among others) scientists, doctors, therapists and other health professionals, secretaries and managers. ICT staff are hands-on. They may diagnose and fix faults, support staff who use the systems, and develop improvements. They work to support computers (as well as tablets, mobile phones and peripheral equipment such as printers and scanners) and communication systems ranging from appointment booking systems to those used in intensive care units. Example roles can include:

Service desk operator
ICT support technician
Systems developer
Network manager

Entry routes and pay

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Entry requirements

Apprenticeships

Pay

Requirements will differ depending on the role but it may be possible to enter an entry-level role with no formal qualifications however, some employers may ask for a good standard of literacy and numeracy, including GCSEs in maths and English.

Other roles may require specific professional qualifications such as computer science.

Apprenticeships allow you to gain hands-on experience while studying for an ICT qualification. Opportunities and entry requirements vary depending on the employer and training provider, but GCSEs (or equivalent) in English and maths are usually required.

For more information about apprenticeships please click here.

Entry level roles typically start at £23,615 with opportunities to progress into senior roles up to £53,755 and above.